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Refund Policy
We value your business and understand that shopping online can make product selection more difficult. This is why we provide detailed descriptions and pictures of our products.
However, due to the unique nature of our products, which are handcrafted and imported directly from Morocco, we are unable to accept returns or issue refunds. This policy is in place due to the complexities and costs associated with international shipping, as well as the bespoke quality of our handmade items.
To ensure the safe delivery of our products, all shipments are insured. This means that in the unlikely event of damage during transit, you are protected.
We appreciate your understanding and are committed to providing you with the highest quality products from Morocco. If you have any questions or concerns about our products before placing an order, we encourage you to contact our customer service team for assistance.
Thank you for supporting our artisanal products. We look forward to serving you.